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Accueil / forum / Support / Bruce Support / [RESOLVED] Blank page within admin site on Banners

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[RESOLVED] Blank page within admin site on Banners

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8 years 11 months ago #20321 by loic
Hello,

A blank page means that there is a PHP error, check the setting of your server to see if it allows the error display.

Best regards.
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8 years 11 months ago #20326 by mkadrie
Another swing and miss.
I tried re-installing the component. That didn't help.
I'm on Joomla 3.5.1. Might this be a version compatible issue?
Again, all parts of the component work except the Banners part. I can't create a new banner or modify one.
Are there known plugin conflicts?
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8 years 11 months ago - 8 years 11 months ago #20339 by loic
Hello,

There is no plugin conflict, I just made a test with a Joomla 3.5.1 and I can create banners without trouble.
This bug only occurs in the administration ?
Did you try to enable the error to the 'Maximum' setting ?

Best regards.
Last edit: 8 years 11 months ago by loic.
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8 years 11 months ago #20352 by mkadrie
Yes, I had it at Maximum.
Blank page occurs in Admin section of the Banners.
No errors. No anything. Just a blank page and only on the banners section (creating new or editing one that was synced).

I can see all of the banners that were pulled in from Joomla. But I can't edit them and I can't create a new one. I just get a blank page.
This was happening before I brought in the banners from Joomla. I thought maybe importing those would help as I could just edit them. But still get a blank page.
Categories work and Clients work. I can create new category and new client just fine.
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8 years 11 months ago #20365 by loic
Hello,

Could you send FTP + admin acount at support @ juloa.com (remove the spaces) ?
We will fix that issue directly on your website.

Best regards.
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8 years 11 months ago #20382 by mkadrie
I'm working with my hosting company to get the FTP issue resolved. But even if you fix this on one or two or three sites, how is that going to help me with the next install if it's going to do the same thing?
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