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Accueil / forum / Support / AdsManager Support / [RESOLVED] email contact problem

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  1. forum
  3. Support
  5. AdsManager Support
  7. [RESOLVED] email contact problem

[RESOLVED] email contact problem

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10 years 9 months ago #18350 by married
Replied by married on topic email contact problem
hello,what about our problem about contact mail?have you any news?
The following user(s) said Thank You: adarr
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10 years 9 months ago #18360 by loic
Replied by loic on topic email contact problem
Hello,

You did not anwer my question. If you don't want the email moderation, you need to disable it in the configuration of AdsManager, 'Email' tab.

If it was active, you still need to valid and send all the emails stored in the email moderation, disabling the email moderation will not send those mails.

Could you tell me if the email moderation is enable or not on your website ?
And if it is enabled, you just have to do as I told you in this message.

If the email moderation is enabled, the contact form will return 'Email sent' but the email will be stocked in the database waiting for validation.

Best regards.
The following user(s) said Thank You: adarr
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10 years 9 months ago #18365 by married
Replied by married on topic email contact problem
hello Loic,
the email moderation is DISABLE (mean that dont send mail to admin) ok?
i send a mail as a guest,or registerd to another seller for an ad.i saw joomla message that the mail sending but the seller didnt get the mail.
i am sure that its very simple.mayby i make something wrong.pls help
but the answer in your question is 'disable' i dont want email moderation
The following user(s) said Thank You: adarr
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10 years 9 months ago #18372 by loic
Replied by loic on topic email contact problem
Hello,

could you send an email to support @ juloa.com (remove the spaces) ?
I will fix this problem directly on your website.

(We don't keep the accounts informations for security reason, so we need to ask you to resent them)

Best regards.
The following user(s) said Thank You: adarr
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10 years 9 months ago #18387 by married
Replied by married on topic email contact problem
good morning,
i send you a mail yesterday.do you have any news about?

friendly
The following user(s) said Thank You: adarr
More
10 years 9 months ago #18475 by loic
Replied by loic on topic email contact problem
Hello,

Sorry for the late reply.

I sent you a mail just now.

Best regards.
The following user(s) said Thank You: adarr
  1. forum
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  7. [RESOLVED] email contact problem
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