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Accueil / forum / Support / AdsManager Support / [RESOLVED] email contact problem

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[RESOLVED] email contact problem

married
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10 years 9 months ago - 10 years 8 months ago #18290 by married

[RESOLVED] email contact problem was created by married

hello,i have a problem with the email contact in the ads between seller and buyer.when i see an ad dont work the email which send to seller.what can i do for this

Last edit: 10 years 8 months ago by loic.

wienmedia
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10 years 9 months ago #18302 by wienmedia

Replied by wienmedia on topic email contact problem

We have same problem.
Contactform says sending sucsessful but seller never get a mail.
Thats a big problem!

married
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10 years 9 months ago #18304 by married

Replied by married on topic email contact problem

hello,someone must resolve the problem because this contactform between seller and buyer is very important
i hope to have good news very soon

married
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10 years 9 months ago #18327 by married

Replied by married on topic email contact problem

hello again.
do you have any news about contact form in ads?my customers cant send email between sellers and buyers

loic
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10 years 9 months ago #18330 by loic

Replied by loic on topic email contact problem

Hello,

In the back end, go to the configuration of AdsManager.
- In the tab 'Email' check if you have the email moderation enable.

- If it is enabled, you need to go to the page 'Email moderation' on the left menu and send the mail yourself.
- If it is disabled, Do you receive the email from Joomla ?

Best regards.

married
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10 years 9 months ago #18343 by married

Replied by married on topic email contact problem

the problem not resolve.as admin i dont want to recieve the mails between sellers and buyers.
the problem is that when a buyer see an ads and want to send a mail to seller from contact form,the message is that the mail sending but not working.
cannot send mail between customers.
if i am a buyer and i want infos for an ad,i will send to a buyer a mail from the form...joomla message is that the mail send but not working

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