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Accueil / forum / Support / AdsManager Support / [RESOLVED] Error when trying to post new Ad

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[RESOLVED] Error when trying to post new Ad

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11 years 8 months ago #418 by juri1979
Replied by juri1979 on topic Error when trying to post new Ad
So you see no error because when you upgrade from version 2.8 to 2.9 is not added to the table "_adsmanager_categories", the column "limitads" then on n Allows to save because Lanyard miss that but the error only occurs in update and not a new installation
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11 years 8 months ago #419 by jmlthrwd
Replied by jmlthrwd on topic Error when trying to post new Ad
So, I need to completely uninstall ads manager and the re-install it? Will I lose my data?
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11 years 8 months ago #421 by loic
Replied by loic on topic Error when trying to post new Ad
If you do it that way, yes.

Do you have an access to your database ?

If so, you can directly check if everything is all right.

If you have an access, look if these columns exists.

In the _adsmanager_categories table : limitads,usergroupsread and usergroupswrite
and in _adsmanager_ads table : publication_date
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11 years 8 months ago #422 by jmlthrwd
Replied by jmlthrwd on topic Error when trying to post new Ad
I'm not very good with that sort of thing...I wouldn't know the first place to look or what to type in to correct it. Unfortunately, it looks like I'll just have to uninstall it and then re-install it or go back to 2.8. Do you know if you guys will release an update to correct the problem any time soon?
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11 years 8 months ago #425 by loic
Replied by loic on topic Error when trying to post new Ad
Hi,

We can resolve that problem for you if you want.

Could you send me the access to your phpmyadmin by Email ?
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11 years 8 months ago #429 by tompap
Replied by tompap on topic Error when trying to post new Ad
I found the issue !
The issue is with adsmanager (in paid version). the update script is not working great (not adding new columns).
You need to install first the adsmanager free version then the paid one.

We will release this week a new version 2.9.1 with the fix inside.
The following user(s) said Thank You: jmlthrwd
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