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Accueil / forum / Support / PaidSystem Support / CB My Profile will not open

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CB My Profile will not open

5 years 4 months ago - 5 years 4 months ago #23164 by Boatlocator
Hi Loic
I cannot get CB Profile or CB Edit Profile to open.
I have been through your forums and still cannot resolve this.
To create, I have now done this three different ways.
1) I went to Menus, create new, selected System Links then community builder then My Profile .. This did not work
2) I went Menus, create new, selected Community Builder, CB Profile, assigned to top menu.
It comes up with this address, index.php?option=com_comprofiler&view=userprofile This also comes up with the same error.
3) I went Menus, clicked on CB Menus, found CBProfile and assigned it to the top menu on my site.
This one came up with the right address prntscr.com/dqgci0
This still does not work .. It still has the same error - prntscr.com/dqgcwh
I have cleared the Joomla cache and browser cache each time but it still wont work.
In Community Builder edit configuration, user profile I have permission set to 'registered' prntscr.com/dqgdz2
I see there has been other posts about this (I have been trying to resolve this all weekend) and realise the URL in Profile should be
index.php?option=com_comprofiler&view=userprofile So I seem to have that right and permissions right but no joy?
Hopefully you can offer some help?
PS: Also, how do I edit "Contact Us"
5 years 4 months ago #23175 by juloaadmin
Ok, we will have to connect to your website to check what is wrong. Please send a mail with a reference to this discussion + FTP and joomla admin account + URL

Regards and Happy New year :)
5 years 4 months ago #23202 by Boatlocator
Hi and thanks for your reply
Have sent you email with requested details .. Did you receive?
5 years 4 months ago #23222 by juloaadmin
I don't see it did you sent to This email address is being protected from spambots. You need JavaScript enabled to view it. please add reference to this discussion
5 years 4 months ago #23223 by Boatlocator
Hi, I just resent .. did you receive this time?
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