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expiration email is sent 10 times

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11 years 1 month ago #4063 by Jaumepif
expiration email is sent 10 times was created by Jaumepif
Hi there,
I'm having problems with emails expiration. Some users are receiving these emails 10 times. I have configured an expiration period of 30 days and 2 days prior notice.
My adsManager version is 2.9.7
ps: when you will get the new version??
www.todomaternidad.com
www.taovisual.com
The following user(s) said Thank You: adarr
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11 years 1 month ago #4064 by Jaumepif
Replied by Jaumepif on topic expiration email is sent 10 times
Thank you
www.todomaternidad.com
www.taovisual.com
The following user(s) said Thank You: adarr
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11 years 1 month ago #4074 by tompap
Replied by tompap on topic expiration email is sent 10 times
You can download the 2.9.9 (from joomprod.com) then come back to us if the problem persist
The following user(s) said Thank You: adarr
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11 years 1 month ago #4153 by Jaumepif
Replied by Jaumepif on topic expiration email is sent 10 times
Hello, I updated the component. Now I have version 2.9.9.
The problem persist.
I attached a screenshot of the quick mail queue of the cpanel.
Thank you
www.todomaternidad.com
www.taovisual.com
Attachments:
The following user(s) said Thank You: adarr
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11 years 1 month ago #4164 by tompap
Replied by tompap on topic expiration email is sent 10 times
Is there a lot of traffic on your website ?
Is this happening every day, or it's a random use case ?
The following user(s) said Thank You: adarr
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11 years 1 month ago #4183 by Jaumepif
Replied by Jaumepif on topic expiration email is sent 10 times
Yes, there are a lot of traffic in my web. the web is of one of the most important magazines in my town. I'm not sure if this happens every day but we received many complaints from users who are getting 10 or even 20 emails warning the expiration of the ad. We have looked at the list of emails on the server and we have seen it is not an isolated case. Sometimes the server has collapsed.
www.todomaternidad.com
www.taovisual.com
The following user(s) said Thank You: adarr
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