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Accueil / forum / Public Forum / Main Forum / Update from 3.0.4 to 3.1.5

Support Availability Because we must sleep sometimes

Working days: Monday to Friday.
Reply time: Depending on the complexity of your support issue it's usually between a few hours to 48 hours.

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AdsManager - End of life

It is with great regrets that we have chosen to end the developpement of Adsmanager and its other associated components.

AdsManager is born 10 years ago and, as of today, the number of new subscriptions and downloads have fallen and we cannot maintain the component anymore.

All active subscribers will be able to continue enjoying support until the end of their subscription.

The components will be free and no support will be provided anymore for the other users.

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Update from 3.0.4 to 3.1.5

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8 years 10 months ago #20747 by adarr
Update from 3.0.4 to 3.1.5 was created by adarr
Greetings,

Updating 3.0.4 to 3.1.5 from the backend doesn't work. Does this version require a manual update?

Also, I'm seeing some mail issues in this forum with 3.1.5. I'm not sure if this would affect me or not. Have these issues been resolved?

Thanks!
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8 years 10 months ago #20755 by juloaadmin
Replied by juloaadmin on topic Update from 3.0.4 to 3.1.5
3.0.4 it's not so old version, nothing special needed you can install from backend. Could you describe the error ?
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8 years 10 months ago #20756 by adarr
Replied by adarr on topic Update from 3.0.4 to 3.1.5
Here are the messages in the Joomla Update area after clicking the update button:

Warning
Error connecting to the server: 403

Error
Failed to download package. Download it and install manually from www.joomprod.com/updatestream.html?view=...96302dc&dummy=my.zip.
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8 years 10 months ago #20763 by juloaadmin
Replied by juloaadmin on topic Update from 3.0.4 to 3.1.5
Hello,

Please download the file on joomprod.com
if 3.0.4 was a gold version too, you should set your download id (login in joomprod.com then in download menu you will see download id)
in configuration to be able to do automatic update
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8 years 9 months ago #21111 by adarr
Replied by adarr on topic Update from 3.0.4 to 3.1.5
Still having trouble with this.

I realized that my subscription was out of date so I subscribed again. My download ID is in place but updating through the Joomla updater in the backend still gives an error.

I created a backup of all of my files.

Then, I downloaded AdsManager Gold 3.1.5 to replace 3.0.4. When manually updating through the Joomla updater, the page returns a 404 for my home page and my admin page after clicking the update button.

Obviously I quickly restored the files from my backup. Tried again and got the same result.

Also strange, when I look at the version number for the component, it now says 3.1.5 which is not possible since the files are from the backup which was version 3.0.4. Joomla admin also no longer shows that there is an update for the component.

Any help would be appreciated. This site was compromised a few weeks ago which is one reason that I wanted to stay current with the latest version. The compromise didn't involve AdsManger I don't think.

Thanks
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8 years 9 months ago #21121 by loic
Replied by loic on topic Update from 3.0.4 to 3.1.5
Hello,

Could you send FTP + admin account at support @ juloa.com ?
We will take a look at that issue.

Best regards.
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