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Accueil / forum / Public Forum / Main Forum / How to downgrade from ads manager 3.1.5 to 2.9.1

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How to downgrade from ads manager 3.1.5 to 2.9.1

  • Alexander MK
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10 years 7 months ago #19375 by Alexander MK
Hallo

I purchased a SJ Live Template from Smartaddon. But I have come to learn that its not compatible with the latest versions of Ads Manager. I am not able to upload images like seen in the screenshot since there is no button to do so.

So dissapointed with them.

How do I downgrade from my currently installed 3.1.5 version to 2.9.1 version?
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10 years 7 months ago #19402 by loic
Hello,

You can try to reinstall directly the version 2.9.1 on your website.
However, if you did a backup before the update, it's better to reinstall the backup.

Best regards.
  • Alexander MK
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10 years 7 months ago #19469 by Alexander MK
Replied by Alexander MK on topic How to downgrade from ads manager 3.1.5 to 2.9.1
Thank you for your promt reply.

I am using smartaddons SJ Live template which I have come to learn that its not compatible with the latest version of ads manager. Their support team is non existent and I regret dealing with them.

When I use the latest versions of ads manager, the button for adding images/pictures to post adds is missing. You advised me that it could be a missing javascript error. So I decided to downgrade Joomla Ads Manager because Smartaddon's pathetic customer care couldnt fix this.

I have tried to downgrade.

But every time I try to install an older version I get the following
Warning
Column count doesn't match value count at row 1 SQL=INSERT IGNORE INTO `#__adsmanager_positions` VALUES (1, 'top', 'ADSMANAGER_POSITION_TOP');
Error
Error installing component

I am not a tech savvy person. So i dont understand what this means.
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10 years 7 months ago #19473 by loic
Hello,

That means you need to remove the supplemental column from this table in your database.
You may need to do that for other table as well.

Best regards.
  • Alexander MK
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10 years 6 months ago #19485 by Alexander MK
Replied by Alexander MK on topic How to downgrade from ads manager 3.1.5 to 2.9.1
Hallo

By remove, do you mean I delete the column?

I have two tables in my database with 1st row columns by the name '#_admanager_positions'. Are you saying that I should delete these columns?

Thanks a lot.
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10 years 6 months ago #19494 by loic
Hello,

You need to delete the fourth columns, the one that is not used by the SQL request.

In the table 'adsmanager_position', the column name is 'type'.
Before deleting this column, create a dump for each table you need to update, in case something goes wrong, you will be able to fix that with the dump.

Best regards.
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