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Support Availability Because we must sleep sometimes

Working days: Monday to Friday.
Reply time: Depending on the complexity of your support issue it's usually between a few hours to 48 hours.

Support is only guaranteed to paid subscribers

AdsManager - End of life

It is with great regrets that we have chosen to end the developpement of Adsmanager and its other associated components.

AdsManager is born 10 years ago and, as of today, the number of new subscriptions and downloads have fallen and we cannot maintain the component anymore.

All active subscribers will be able to continue enjoying support until the end of their subscription.

The components will be free and no support will be provided anymore for the other users.

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10 years 10 months ago #17518 by mattjack
Replied by mattjack on topic Header
ok great please
Thank you
The following user(s) said Thank You: adarr
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10 years 10 months ago #17522 by mattjack
Replied by mattjack on topic Header
Any luck yet? I'd really like to get this part done.
I also still have the problem with logging in with the phone. I have cleared my phone cache and history and I still can't login, I have tried my dads phone and set him up as a new user and it always go's back to the login page. Two different phones and 3 different accounts and the same result. I hate bothering you but I've tried everything I know which isn't much and I can't launch this until these things are worked out...
The following user(s) said Thank You: adarr
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10 years 10 months ago #17539 by loic
Replied by loic on topic Header
Hello,

Here are the step to change the favicon.
First, you need to create a new favicon on your desktop, the favicon must have a size of 16x16 pixels or 32x32 pixels and it must be named favicon.ico (ico is the extension of the file).
Then, you need to upload the favicon on your server, to do this, you need an FTP access.
Once you are connected, open the folder 'templates' and then 'AdsClarity' (If you do not see those folder, you may need to open the folder public_html or www to see them).

Then, you just need to upload the new favicon at the root of the adsClarity folder, it will erase the old one.

To see the new favicon, you may need to clean the cache of your browser.

I will ask my manager for the login issue. We cannot reproduce it with our phone so it is difficult for us to help you.

Best regards.
The following user(s) said Thank You: adarr
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10 years 10 months ago #17542 by mattjack
Replied by mattjack on topic Header
Thank you! : )
The following user(s) said Thank You: adarr
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10 years 10 months ago #17577 by glazweb
Replied by glazweb on topic Header
for the login issue, could you make a video with another phone of your phone and share the video with us using wetransfer.com for example ?
The following user(s) said Thank You: adarr
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10 years 10 months ago #17647 by mattjack
Replied by mattjack on topic Header
favicon is changed, the Iphone login was fixed by taking out the cookies and leaving it blank in the global settings
Thank you
The following user(s) said Thank You: adarr
Moderators: perry
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