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Accueil / forum / Public Forum / Main Forum / Thumbnail images not created

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Thumbnail images not created

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12 years 11 months ago #2467 by pm5912
Replied by pm5912 on topic Thumbnail images not created
Hello Allan 888
I have the same problem as yours .Did your problem solve ? If yes could you please write how did you fix it ?
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12 years 11 months ago #2471 by allan.888
Replied by allan.888 on topic Thumbnail images not created
unfortunately, I have not been able to solve this.
If you haven't done so already, you should post a new Thread to get an admin to respond, they mite not read old posts like this.

It's an other wise nice module, but I am not going to buy it to get support to get it fixed as suggested above.
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12 years 11 months ago #2510 by tompap
Replied by tompap on topic Thumbnail images not created
We are trying to read all mails.

I don't agree with the "example": will you buy a broken car.

As you can see it's working correctly on lot of websites and demo.joomprod.com it's more link to your server configuration.
If you buy the support, you are sure that it will work, otherwise you will have your money back.

Let say that I agree to check what is wrong on your server. Do you agree to pay the support for that if the error is not linked to adsmanager code (error is linked to your "environnment". If yes, could you send me link to this thread, an URL + admin account + FTP
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12 years 11 months ago - 12 years 10 months ago #2580 by allan.888
Replied by allan.888 on topic Thumbnail images not created
tompap:
Let me say something up front. I really really like your module. I would not wast time to post here, again, if I would not find your product good.
Also, I understand that you, from a business point!, have to sell.

Having said that, and rest a sure, I mean this, lets sum up what you are saying.

It's my environment, a server setting. And you ask for a administrative login.

a)
Even with payed support, I would not grand that.
b)
You wanna look around and find a server setting to fix what?
Your code manages to do the following
- Upload an image into /tmp
- Copy this image into your subfolder in /images/.../ads/
- Rename this image to the Large Image size
- Add the watermark text into this image
- rename this image
- save it
- If I delete the ad, your code deletes the image.
- if I manually create the small and medium thumb, it manages to delete those as well.

(and yes i clearly, from the beginning state your module fails to create the _t _m files)

and you wanna look for a setting on the server / setup
- which is supposed to do what? denies your code to create more then one image?
- unless you manage to switch, within your php code identity and create the other two images on a different id,
-- the problem is in the code, not the settings
-- even if you would find a setting, which would fix this, dozens of joomla 2.5 and 3.x sites run hundreds of modules
if you require special extra settings, I would still not allow them.

Last put not least, this is your product, if it would be my product, and since it seems as if at least one more person has this problem, I would wanna find out what it is all about. And instead of telling me , but it runs on the demo server...., I would ask for detailed setup so I could reproduce it on a VM instead of asking for server access.

How about you give me server access to your server, if you expect me to trust you, you for sure, must trust me, right?

Again, I really like the module, great job, i just question your reasoning behind telling me it's a server setting.
A server setting letting you do everything to an image once, but not a second time.

Keep up the good work, not many module have such a clean , nice, user friendly interface

EDIT:
As you can see, there are now 3 posting here and having this problem, Are you still willing to ague it is working fine, becausemy settings are wrong?

Regards,

Allan.

PS: I fixed the code altering 5 or 6 lines, and I am by no means a PHP guy. Adding to the statement that even if it would be a server setting ...I would still not grand the changes since they are NOT required
Last edit: 12 years 10 months ago by allan.888.
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12 years 10 months ago #2603 by Teozana
Replied by Teozana on topic Thumbnail images not created
Hello,

did you solve the problem? I have the same.... hours and hours finding the solution but no results...
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12 years 10 months ago #2612 by allan.888
Replied by allan.888 on topic Thumbnail images not created

Teozana wrote: Hello,

did you solve the problem? I have the same.... hours and hours finding the solution but no results...


Teozana: let's say I fixed it, but I altered a few php files, so any future update /upgrade will override my changes. I can point you to the files/code to change, but you have to do it yourself, and you should really know what you're doing.

If you don't wanna alter the code, there is another solution i ultimately did not use.,
Depending on the server setup and access level you have. Setup a scheduled task, on event File-Created-In-Folder., grab the image, re-size yourself and rename with _m, _t
(again, this depends on your server setup/environment), it is a little more work, but it would work regardless of future updates

The bottom line of the problem, as far as I can tell, lies within the realm of not running a Linux server but Windows/IIS with php
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