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[RESOLVED] Admin doesn't receive validation-mails

tompap
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11 years 2 months ago #13465 by tompap

Replied by tompap on topic Admin doesn't receive validation-mails

Hello,

I just made some test:
I change the admin email to mine
then I create a new user and post an ad with it

-the new user received the ad queued for validation (in french because you let it in french in the backend)
- the admin received two mails => new ad and ad queued for validation

then in the backend I click on the publish icon
- the user received ad approval

so everything seems ok ?

The following user(s) said Thank You: Purostile

Purostile
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11 years 2 months ago #13467 by Purostile

Replied by Purostile on topic Admin doesn't receive validation-mails

Hello,

I've put the same email address in Joomla! Global Configuration and in AdsManager Component Configuration, and all has worked. Was this the cause of my malfunction?

Other questions:
A. Why the ad link in the notification emails isn't an hyperlink, but only a text? Can I change this? And how?
B. I've notice a strange behavior: if the site admin open the detail of the new ad and changes from here the "Publish" status option from "Unpublished" to "Published", AdsManager send the email confirmation, but doesn't publish it. Instead, if the admin click on the "publish" icon without open it, everything works perfectly. Why?

tompap
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11 years 2 months ago #13480 by tompap

Replied by tompap on topic Admin doesn't receive validation-mails

I don't know I didn't change anything, just try with my email and sent you my test result. Anyway, the good thing is that it's resolved.

A. you need to write a html link with the editor: <a href="{expiration_mail}">{expiration_mail}</a> replace {expiration_mail} by the correct mail.

B. I will check that

tompap
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11 years 2 months ago #13530 by tompap

Replied by tompap on topic Admin doesn't receive validation-mails

Hello, I tried on demo website, to set published from the edit form instead of click on the publish icon no issue.

Purostile
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11 years 2 months ago #13877 by Purostile

Replied by Purostile on topic Admin doesn't receive validation-mails

B. I've notice a strange behavior: if the site admin open the detail of the new ad and changes from here the "Publish" status option from "Unpublished" to "Published", AdsManager send the email confirmation, but doesn't publish it. Instead, if the admin click on the "publish" icon without open it, everything works perfectly.

This problem still exist. You can verify it by yourself, since you already have the access credentials to my website and FTP.

tompap
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11 years 2 months ago #13884 by tompap

Replied by tompap on topic Admin doesn't receive validation-mails

Could you please resent URL + admin account + FTP account + link to this discussion to support @ juloa.com
We don't keep mail with credentials too long in our mailbox to prevent problem.

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