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Accueil / forum / Support / Invoicing Support / Can't move past user profile page

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Can't move past user profile page

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zevjanglo
Topic Author
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Gold

9 years 6 months ago - 9 years 6 months ago #15398 by zevjanglo

Can't move past user profile page was created by zevjanglo

Hi. I created an ad in adsmanager, and chose one of the paid options. I'm taken to a page called user profile, asking for my details. When i press submit, the page just reloads. I can't move forward from there. Any idea why?

The URL is www.site.net/index.php/component/invoici...bmcvY2hlY2tvdXQvNw==

Does that help?

Last edit: 9 years 6 months ago by zevjanglo. Reason: more info

loic
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9 years 6 months ago #15577 by loic

Replied by loic on topic Can't move past user profile page

Hello,

The only reason for this issue is that you did not have filled every mandatory fields.

Best regards.

zevjanglo
Topic Author
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9 years 6 months ago #15652 by zevjanglo

Replied by zevjanglo on topic Can't move past user profile page

Nope. I filled out all the fields. Any other possibility?

loic
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9 years 6 months ago #15670 by loic

Replied by loic on topic Can't move past user profile page

Hello,

could you send FTP + admin account with the link to this discussion at support @ juloa.com (remove the spaces) ?
I will fix that directly on your website.

Best regards.

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