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Accueil / forum / Support / Bruce Support / Animated .gif problem showing all states

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Animated .gif problem showing all states

2 years 7 months ago - 2 years 7 months ago #21395 by churchpath
Hi,

We have been given a banner from a client which is an animated .gif. It has five states but it's not displaying.

Can you please help?

thanks,
T.
2 years 7 months ago #21403 by loic
Hello,

I am sorry but the gif are not supported by Bruce, I will make some test to see if it is possible to do something.

Best regards.
2 years 7 months ago #21405 by churchpath
Thank you anyway.

I did get round it by breaking the animated .gif down into x5 separate banners as .jpgs.
Then, at the end of the publishing period I will add up the statistics for the x5 banners to give the client a total of impressions/clicks.

Many thanks,
T.
2 years 7 months ago #21415 by loic
Hello,

That's a good solution, I will still try to find if we can do something.

Best regards.
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