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Accueil / forum / Support / Bruce Support / Impression count doesn't seem to work properly

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  7. Impression count doesn't seem to work properly

Impression count doesn't seem to work properly

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8 years 9 months ago #21015 by ypct
Impression count doesn't seem to work properly was created by ypct
Hi,
I have just purchased and installed Bruce on Joomla 3.5.1 site and everything works well except for the Impression counts.
I have 3 test banners to cycle in a single module but the Impression count is the same for all 3 banners regardless of if I have viewed all 3 banners in the cycling of these banners or not.
(The cycling is set at 10 seconds but if I shut down the page before the second and third banners cycle, the Impression count is still the same)
Screenshots of module setup attached.
Thanks for your help.



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8 years 9 months ago #21022 by loic
Replied by loic on topic Impression count doesn't seem to work properly
Hello,

All the banners in a carousel will have their impression count increased by one regardless if they are displayed or not.

In the code, all the banners are displayed, we cannot see if they are visible or still hidden by the carousel.

Best regards.
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8 years 9 months ago #21053 by ypct
Replied by ypct on topic Impression count doesn't seem to work properly
That explains it then.

Thanks for the reply.
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8 years 9 months ago #21054 by ypct
Replied by ypct on topic Impression count doesn't seem to work properly
So is there a way in Bruce or another option where a carousel banner WILL record individual banner views and NOT advance the impression count for all banners within a carousel?
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8 years 9 months ago #21060 by loic
Replied by loic on topic Impression count doesn't seem to work properly
Hello,

We don't have any solution for that right now, sorry.

Best regards.
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