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Accueil / forum / Support / AdsManager Support / some error when saving the ad

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some error when saving the ad

4 years 7 months ago #26870 by voras
Hello! In an instant I began to notice that people register on the site but the ads do not, because the site is new then I think that it's not right with the ad output because I myself tested this process several times and everything was fine ... and so no one did not complain, Then a couple of people I found out that when uploading a photo or when saving an ad it just flies out, maybe it's because of the size of uploaded photos, or maybe some other problems? what decisions can be made?
4 years 7 months ago #26875 by loic

I need more details to help you :
- Could you try to upload a image and save an ads ? Maybe try with a heavy picture.
- Do you know what browser your users are using ?
- If you are displaying the publication field, try to disable it in the configuration of AdsManager, 'general' tab.

Best regards.
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