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Accueil / forum / Support / AdsManager Support / Lost data

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It is with great regrets that we have chosen to end the developpement of Adsmanager and its other associated components.

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Lost data

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netcommitalia
Topic Author
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Gold

8 years 1 month ago #24460 by netcommitalia

Lost data was created by netcommitalia

Hi,
we were entering data within AdsManger 3.1.8, and after making a save, all previously entered data saved and inexplicably disappeared.
What happened?
We were entering data in a cascade field

The error log is:
[Fri Mar 10 15:15:53.119570 2017] [fcgid:warn] [pid 21391:tid 140312456447744] (70008)Partial results are valid but processing is incomplete: [client mod_fcgid: can't get data from http client, referer: dauniabusiness.netcommwork.com/administr...lds&task=edit&cid=25

thanks

netcommitalia
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8 years 1 month ago #24475 by netcommitalia

Replied by netcommitalia on topic Lost data

Hi,
for the second time we have lost data again, i opened a ticket on friday and nobody still answer to me, what a bad support
thanks

juloaadmin
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8 years 1 month ago #24493 by juloaadmin

Replied by juloaadmin on topic Lost data

Hello, I don't see the link between the log and your error.
we will answer on the email request.

Sorry for the delay, yes we have some delay in the treatment of our support queue.

netcommitalia
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8 years 1 month ago #24507 by netcommitalia

Replied by netcommitalia on topic Lost data

Hi ,
i send you an email two days ago but you did not still answer me, has been a week since I opened the ticket, this is the worst care system I've ever seen

thanks

loic
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8 years 1 month ago #24518 by loic

Replied by loic on topic Lost data

Hello,

Sorry for the delay, The emails will be done today.

Best regards.

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