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Accueil / forum / Support / AdsManager Support / my adsclarity template is not working

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my adsclarity template is not working

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8 years 2 months ago #23779 by efast
:( :( :(

I purchase adsclarity + gold package, but my adsclarity template is not working. what am i do for it?

jos-Error: JHtml: :bootstrap not supported. File not found.

JSite -> dispatch() @ /home5/gwisolut/public_html/lanka/index.php:42
JComponentHelper :: renderComponent() @ /home5/gwisolut/public_html/lanka/includes/application.php:197
JComponentHelper :: executeComponent() @ /home5/gwisolut/public_html/lanka/libraries/joomla/application/component/helper.php:351
require_once() @ /home5/gwisolut/public_html/lanka/libraries/joomla/application/component/helper.php:383
JController -> execute() @ /home5/gwisolut/public_html/lanka/components/com_adsmanager/adsmanager.php:29
AdsManagerController -> display() @ /home5/gwisolut/public_html/lanka/libraries/joomla/application/component/controller.php:761
JController -> display() @ /home5/gwisolut/public_html/lanka/components/com_adsmanager/controller.php:141
AdsmanagerViewDetails -> display() @ /home5/gwisolut/public_html/lanka/libraries/joomla/application/component/controller.php:722
JView -> display() @ /home5/gwisolut/public_html/lanka/components/com_adsmanager/views/details/view.html.php:171
JView -> loadTemplate() @ /home5/gwisolut/public_html/lanka/libraries/joomla/application/component/view.php:205
include() @ /home5/gwisolut/public_html/lanka/libraries/joomla/application/component/view.php:649
include() @ /home5/gwisolut/public_html/lanka/templates/adsclarity/html/com_adsmanager/details/default.php:10
JHtml :: _() @ /home5/gwisolut/public_html/lanka/templates/adsclarity/html/com_adsmanager/details/default_jssor.php:445
JError :: raiseError() @ /home5/gwisolut/public_html/lanka/libraries/joomla/html/html.php:123
JError :: raise() @ /home5/gwisolut/public_html/lanka/libraries/joomla/error/error.php:251
JError :: throwError() @ /home5/gwisolut/public_html/lanka/libraries/joomla/error/error.php:176
call_user_func_array() @ /home5/gwisolut/public_html/lanka/libraries/joomla/error/error.php:214
JError :: handleCallback()
call_user_func() @ /home5/gwisolut/public_html/lanka/libraries/joomla/error/error.php:765
plgSystemRedirect :: handleError()
JError :: customErrorPage() @ /home5/gwisolut/public_html/lanka/plugins/system/redirect/redirect.php:109
JDocumentError -> render() @ /home5/gwisolut/public_html/lanka/libraries/joomla/error/error.php:804
JDocumentError -> _loadTemplate() @ /home5/gwisolut/public_html/lanka/libraries/joomla/document/error/error.php:107
require_once() @ /home5/gwisolut/public_html/lanka/libraries/joomla/document/error/error.php:135
JHtml :: _() @ /home5/gwisolut/public_html/lanka/templates/adsclarity/error.php:39
JError :: raiseError() @ /home5/gwisolut/public_html/lanka/libraries/joomla/html/html.php:123
JError :: raise() @ /home5/gwisolut/public_html/lanka/libraries/joomla/error/error.php:251
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8 years 2 months ago #23789 by loic
Replied by loic on topic my adsclarity template is not working
Hello,

Could you send FTP + admin account at support @ juloa.com (remove the spaces) ?
The support team will fix that issue.

Best regards.
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8 years 2 months ago #23790 by efast
Replied by efast on topic my adsclarity template is not working
i cant understand! what file are you want and please how i find this file in my FTP account?
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8 years 2 months ago #23800 by efast
Replied by efast on topic my adsclarity template is not working
i install this site. but adsclarity can't editing settings. i cn't edit site name, site logo, template skin, etc.... the editing page is open, but edited setting are not save. save or save and close buttons are not working. only close button is working in Edit page... plase help me to solve it.
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8 years 2 months ago #23801 by efast
Replied by efast on topic my adsclarity template is not working
also adsmaneger modules changers are not save. it's also acive only close button. save or save and close buttons are not working.
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8 years 2 months ago #23834 by loic
Replied by loic on topic my adsclarity template is not working
Hello,

I asked you an access to your server to fix the errors not a specific file.
Could you tell me what archive you used to install AdsClarity and how you did it ?
If you have used the quickstart to create a new website, you don't need to do anything other than that.

Best regards.
The following user(s) said Thank You: efast
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