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Accueil / forum / Support / AdsManager Support / Unable to select Categories when uploading an ad

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Unable to select Categories when uploading an ad

Boatlocator
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8 years 3 months ago #23238 by Boatlocator

Unable to select Categories when uploading an ad was created by Boatlocator

Hi Again
I am unable to add any category selected when logged in and trying to place an ad (on the front end)
I selected the 3 max categories allowed and click "add" but it does not add them?
prntscr.com/ds281c
commercialboats.com.au
Hopefully you can help .. Thanks in advance

juloaadmin
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8 years 3 months ago #23252 by juloaadmin

Replied by juloaadmin on topic Unable to select Categories when uploading an ad

I think you have a javascript error (check console F12) maybe due to some modules added on the page
Try without the wizard mode to see if it's linked to that

Boatlocator
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8 years 3 months ago - 8 years 3 months ago #23286 by Boatlocator

Replied by Boatlocator on topic Unable to select Categories when uploading an ad

Ok, I does work without the Wizard.
but on my IPhone, it still will not ad the category at all and also, if you select all 2 allowable categories, it says only two are selected, if select 3, it says four are selected. If you mistakenly select more that 3, it comes up with the error message saying you can only choose 3 but even when all are unchecked, it still has that message, even though none are selected.
I did F12 and do not understand the results, but can see there is a bootstrap error and it appears to be trying to load 'About.blank' which is blank. (I cannot find anything like that in my backend and am unsure if it is relevant)
prntscr.com/dt9umq

Last edit: 8 years 3 months ago by Boatlocator.

loic
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8 years 3 months ago #23309 by loic

Replied by loic on topic Unable to select Categories when uploading an ad

Hello,

In the console, you need to select the 'console' tab.

I also see that the wizard is enabled on the screenshot. We will soon replace that wizard by another and it will solve that kind of issue.

For now, the best thing to do is disable that feature.

Best regards.

Boatlocator
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8 years 3 months ago #23313 by Boatlocator

Replied by Boatlocator on topic Unable to select Categories when uploading an ad

I have disabled it and it works on PC, however it still does not work on Iphone? It is extremely buggy and clunky on Iphone (just the category section)
Am unsure of what you mean in the console you need to select the console tab??

loic
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8 years 3 months ago #23324 by loic

Replied by loic on topic Unable to select Categories when uploading an ad

Hello,

I need to run some test, I come back to you quickly.

Best regards.

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