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Accueil / forum / Support / AdsManager Support / [RESOLVED] Preview and Save buttons not working

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  1. forum
  3. Support
  5. AdsManager Support
  7. [RESOLVED] Preview and Save buttons not working

[RESOLVED] Preview and Save buttons not working

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8 years 4 months ago - 8 years 4 months ago #22950 by wtorbeyns
[RESOLVED] Preview and Save buttons not working was created by wtorbeyns
When creating a new ad, the cancel button works, but the preview and save buttons do nothing; no error message or anything. All required fields are filled in. I cleared the website cache, cleared the browser cache and used several browsers and computers. We are using Joomla 3.6.4 and Adsmanager 3.1.6.
This has worked for nearly a year until a few days ago. What might cause this issue?
Last edit: 8 years 4 months ago by loic.
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8 years 4 months ago #22958 by loic
Replied by loic on topic Preview and Save buttons not working
Hello,

Could you open the browser console (F12) and click on the save button ? If a message appears, could you post it here ?

Best regards.
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8 years 4 months ago #23072 by wtorbeyns
Replied by wtorbeyns on topic Preview and Save buttons not working
Sorry for the late feedback. The problem was caused by a setting in JCH Optimize Pro. We went back to a more conservative setting and this solved the issue.
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8 years 4 months ago #23078 by loic
Replied by loic on topic Preview and Save buttons not working
Hello,

Great news :)
I update this topic to resolved.

Best regards.
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