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Accueil / forum / Support / AdsManager Support / Blank page after upgrading to 3.1.2

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Blank page after upgrading to 3.1.2

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11 years 2 weeks ago #16075 by mainspring
Blank page after upgrading to 3.1.2 was created by mainspring
Hello I just upgrade my site to latest version and I can only see blank page.
Any suggestions? Thank you.
The following user(s) said Thank You: adarr
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11 years 2 weeks ago - 10 years 11 months ago #16115 by palos
Replied by palos on topic Blank page after upgrading to 3.1.2
OMG! Me too. Just updated yesterday and seemed to be fine but bruce also updated right now and everything disappeared on frontend. A white blank page, nothing more! :S

!!!breaking news!!!
Turning off Bruce Module at Backend/Extension/Manage is a quick solution but... :whistle:
Last edit: 10 years 11 months ago by palos.
The following user(s) said Thank You: adarr
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11 years 2 weeks ago #16133 by tompap
Replied by tompap on topic Blank page after upgrading to 3.1.2
blank page = php error.
You need to update adsclarity and bruce in the same time

Edit in adsclarity template
html/mod_bruce/default.php
and replace BannerHelper (two times) by TbannerHelper
The following user(s) said Thank You: adarr
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10 years 11 months ago - 10 years 11 months ago #16918 by palos
Replied by palos on topic Blank page after upgrading to 3.1.2
Error is still on!
>You need to update adsclarity and bruce in the same time
It is impossible!
Found nothing with bruce (xml error) but I have 1.0.1 and it would download also the 1.0.1 from your site :O
I do not see the reason updating 1.0.1 to 1.0.1!

Replaced BannerHelper (two times) by TbannerHelper but nothing changed.
Pages (Home and All ads) using Bruce are still getting Blank page (Failed to load resource: the server responded with a status of 500 (Internal Server Error))
Other pages are working fine.
Turning OFF the module at backend the only solution but this way we loose the "slideshow" and the banners also
:/
Last edit: 10 years 11 months ago by palos.
The following user(s) said Thank You: adarr
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10 years 11 months ago #16919 by palos
Replied by palos on topic Blank page after upgrading to 3.1.2
Reinstalling Component Two times seems to be working...
But the main bogeyman is the Bruce Module bundled with a previous (3.1.2?) quickstart.
Deleting and recreating the module is the best solution for now as uninstalling the Component still remains the module.
:whistle:
The following user(s) said Thank You: adarr
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10 years 11 months ago #16927 by loic
Replied by loic on topic Blank page after upgrading to 3.1.2
Hello,

The error with Bruce was fixed is the version 3.1.2.

I'm glad you found a solution but I need to check if the problem is still here :).

Best regards.
The following user(s) said Thank You: adarr
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