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Accueil / forum / Support / AdsManager Support / Problems to publish ads from the control panel

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  1. forum
  3. Support
  5. AdsManager Support
  7. Problems to publish ads from the control panel

Problems to publish ads from the control panel

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11 years 4 weeks ago #15588 by Purostile
Problems to publish ads from the control panel was created by Purostile
Hello,

AdsManager control panel has (again) a strange behavior with the publish function of the ad:
• works perfectly if you click on "publish/unpublish" buttons from the ads dashboard
• if you open an ad to unpublish and change the status from "published" to "unpublished" and save, it works
• if you open an ad to publish and change the status from "unpublished" to "published" and save, it don't works! :blink:

Please help me to fix this issue.

ATTENTION: MY WEBSITE IS BEEN PUBLISHED, PLEASE CAUTION WITH YOUR EVENTUAL TESTS!!!

Best regards
The following user(s) said Thank You: adarr
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11 years 4 weeks ago #15665 by loic
Replied by loic on topic Problems to publish ads from the control panel
Hello,

Did you enable the ads moderation in the configuration of AdsManager for the update ?

The back end form use the same function as the front end form so if you enable the ads moderation, no ads will be published when saved, you need to use the ads dashboard to publish the ads.

Best regards.
The following user(s) said Thank You: adarr
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11 years 4 weeks ago #15677 by Purostile
Replied by Purostile on topic Problems to publish ads from the control panel
Hello,
Automatically Published is set to No and Validation on update is set on Yes. No messages moderation.

But I don't understand this logic. Why an administrator should enable an ad only by dashboard and not after reading (or modifying) it? And then, why he can disable the same ad with both methods?

Best regards
The following user(s) said Thank You: adarr
More
11 years 4 weeks ago #15678 by Purostile
Replied by Purostile on topic Problems to publish ads from the control panel
Dear Loic,

It's not at all a matter of operation logic, but it's a malfunction: I remembered that I had already reported you this issue and that you had already solved. The only thing that I had changed yesterday was to set Validation on update on Yes (because Automatically Published has remained set on No).

Shortly ago I tried to set the Validation on update on Yes and everything resumed work properly, allowing the administrator to manage the ad status in both ways.

So, please, you should correct the malfunction caused by Validation on update when it's set to Yes. Thank you.

Best regards
The following user(s) said Thank You: adarr
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11 years 3 weeks ago #15772 by loic
Replied by loic on topic Problems to publish ads from the control panel
Hello,

I just test that on your website and it's working.

If I set Validation on update to Yes, then the ad is unpublished when it is modified and an administrator need to valid it.
If it is set to No, then the ads keep there states after being modified.

Best regards.
The following user(s) said Thank You: adarr
More
11 years 3 weeks ago #15776 by Purostile
Replied by Purostile on topic Problems to publish ads from the control panel
Hello,

It's impossible. I've just done it and it doesn't work!

Now Validation on update is on Yes... well, please you should trying to follow my instructions:
1. You should go to the ads dashboard and click on "publish/unpublish" button to disable one of the published ads. You will see that it works.
2. Then, you should open it and change his status from "unpublished" to "published" and save. You will see that the status isn't changed (it still remain as "unpublished"). You will see that this don't worked.
3. After, please close the ad and return to the ad dashboard and click on "publish/unpublis" button to re-enable that published ad. You will see that it works.

I await your news.

Best regards
The following user(s) said Thank You: adarr
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