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Accueil / forum / Support / AdsManager Support / Problem installing Adsmanager

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Problem installing Adsmanager

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11 years 1 month ago - 11 years 1 month ago #14800 by rhart
Problem installing Adsmanager was created by rhart
Hi,

just bought Adsmanager Bronze but when trying to install the extension it ends up with a 503 Service Unavailable error

Running Joomla 3.4.4

In the error log of my hosting it is showing:

[Fri Oct 02 20:28:46.283501 2015] [proxy_fcgi:error] [pid 24482:tid 2850175888] [client 12.345.67.89:57110] AH01067: Failed to read FastCGI header, referer: http://www.*******.***/administrator/index.php?option=com_installer
[Fri Oct 02 20:28:46.283539 2015] [proxy_fcgi:error] [pid 24482:tid 2850175888] (104)Connection reset by peer: [client 12.345.67.89:57110] AH01075: Error dispatching request to : , referer: http://www.*******.***/administrator/index.php?option=com_installer

In the backend admin menu the menu items are created but when going to one of these items it is also giving a 503 error.

Other extensions are installing fine.

Any idea what the issue could be ?
Last edit: 11 years 1 month ago by rhart.
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11 years 1 month ago - 11 years 1 month ago #14858 by rhart
Replied by rhart on topic Problem installing Adsmanager
After trying a couple of things what worked for me is first installing the free version and after that the Bronze version.. bit strange. :unsure:

btw. in the bottom it still shows Adsmanager 3.1.0 ??
Last edit: 11 years 1 month ago by rhart.
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11 years 1 month ago #14873 by loic
Replied by loic on topic Problem installing Adsmanager
Hello,

The text 3.1.0 i just a typo error, you have the correct version.

We will launch some tests for the problem you had with the bronze version.

Best regards.
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