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Accueil / forum / Support / AdsManager Support / AdsClarity/AdsManager Problem

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AdsClarity/AdsManager Problem

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11 years 1 month ago #14167 by cc1452
AdsClarity/AdsManager Problem was created by cc1452
After I added several fields to my site (including conditional fields) and changed some ordering of fields so they would display correctly in Profile Update I started having the following problems:

1. The individual Ads are no longer displaying correctly (images missing - see Screenshot1)
2. Advanced Search module in left position no longer working (not expanding - see Screenshot1)
3. Unable to edit/update My Ads (error message "Page not found" - see Screenshot2)
4. Unable to Post New Ad (error message "Page not found" - see Screenshot2)

I am not sure what happened, I was working strictly in the "Fields" area in Admin.

Please assist, thank you.



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11 years 1 month ago #14196 by tompap
Replied by tompap on topic AdsClarity/AdsManager Problem
Hello,
Please send us a link to this discussion + url + FTP account + admin account.
We will check the bug 1.

for bug2) I think you have a javascript error, did you add some other modules or plugins to improve jquery loading ?

for bug3) Il will check on your website (Please provide a username with some ads)

For bug4) => I can see a missing column, please open the field ad_XXXXXX again in the admin and press save, then try to reopen the update page
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11 years 1 month ago #14222 by cc1452
Replied by cc1452 on topic AdsClarity/AdsManager Problem
1. I sent you login and ftp information in separate e-mail 3 days ago, will resend.
2. I did not add any modules or plugins for jquery.
3. I will send you main username login so you can edit Ads.
4. I re-saved the field at the top of the error message and then was able to update the ad. But when I added a new Ad it does not display Title in Front page and in List view (see screen shots), but it does display the Title in Detail view.



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11 years 1 month ago #14270 by loic
Replied by loic on topic AdsClarity/AdsManager Problem
Hello,

We don't keep the credentials we receive after a support for security reason, so we need to ask multiple time for credentials if needed.
We will check those issues on your website.

Best regards.
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11 years 1 month ago #14278 by loic
Replied by loic on topic AdsClarity/AdsManager Problem
Hello,

I took a look at your website.

The title and description are not displayed because the field ad_headline and ad_text doesn't exists.

To solve this, you need to update the file 'components/com_adsmager/views/front/default.php' and 'components/com_adsmager/views/list/default_list.php'

and change all the ad_headline and ad_text by the one you use.

Be careful, it is likely that all the others ads will have missing title and description after that.
I strongly advise you to use the field ad_headline and ad_text to avoid that kind of issue.

Best regards.
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11 years 1 month ago #14284 by cc1452
Replied by cc1452 on topic AdsClarity/AdsManager Problem
Thank you.
I had exported the fields to CVS and edited them to another language. I did not know that ad_text and ad_description are hard-coded in the script (maybe this is something to include in the documentation so users don't change the field names that are part of the script?).
I changed the field names back to the original (I had to edit in phpMyAdmin because field names cannot be changed in AdsManager back-end).
Now the title and description are displaying.

Were you able to determine why the image is not showing in detail view and why the filters are not expanding in mod_adsmanager_advancedsearch module in left position?
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