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Accueil / forum / Support / AdsManager Support / Extension update does not work

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  1. forum
  3. Support
  5. AdsManager Support
  7. Extension update does not work

Extension update does not work

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11 years 4 months ago #12418 by hiro
Extension update does not work was created by hiro
I have Silver subscription.
I have put my download id, and try to update the extension, but I got error.
URL: www.joomprod.com/updatestream?id=10&dlid...dummy=/extension.xml

What can I do to fix this?

I have also noticed, my download id in the invoice and one I can get from your "My Download ID" page are different.

I have tried both id but neither one worked.
The following user(s) said Thank You: adarr
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11 years 4 months ago #12442 by tompap
Replied by tompap on topic Extension update does not work
Could you please send us "acces" to your website, to check that: URL + super admin account ?
The following user(s) said Thank You: adarr
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11 years 4 months ago #12444 by hiro
Replied by hiro on topic Extension update does not work
Thank you.

Where, how can I send the super admin account info?
The following user(s) said Thank You: adarr
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11 years 4 months ago #12455 by loic
Replied by loic on topic Extension update does not work
Hello,

You can send your credentials at support @ juloa.com (remove the spaces).

Best regards.
The following user(s) said Thank You: adarr
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11 years 4 months ago #12477 by hiro
Replied by hiro on topic Extension update does not work
I have sent you an email.
The following user(s) said Thank You: adarr
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