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Accueil / forum / Support / AdsManager Support / Price should be revised in case of update

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Price should be revised in case of update

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12 years 4 months ago #5988 by karakus
Hello,

When an ad is paid and if that is updated the customer is asked again a price.

any idea?

thanks,
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12 years 4 months ago #5997 by tompap
Replied by tompap on topic Price should be revised in case of update
If a new payment is requested, I think it's because some new option have been selected, otherwise is maybe an issue.

What is your settings about payment what user should paid for (images ? categorie, duration ?)
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12 years 4 months ago #6001 by karakus
Replied by karakus on topic Price should be revised in case of update
it is the case with new option selection.
Adsmanager calculates the price as for all options instead the price should be updated as per new option selection.
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12 years 4 months ago #6008 by karakus
Replied by karakus on topic Price should be revised in case of update
btw, I have bought your product with support.
Does it mean that you give a quick solution for problems that I have posted here ?
And the problems are urgent !
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12 years 4 months ago #6025 by tompap
Replied by tompap on topic Price should be revised in case of update
Hello as written on this page: "Reply time: Depending on the complexity of your support issue it's usually between a few hours to 48 hours."

The price contains only the new option on the test I made on demo.joomprod.com
Please send us a mail with details (URL+admin account + link to this thread + exact scenario to reproduce) we will check directly on our website)
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12 years 4 months ago #6037 by karakus
Replied by karakus on topic Price should be revised in case of update
i've sent a mail to you how to access to site, etc...
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