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AdsManager update from j3 backend does not work

vechos
Topic Author
Offline
Bronze

11 years 4 months ago - 11 years 4 months ago #12205 by vechos

AdsManager update from j3 backend does not work was created by vechos

Hi,

I've paid for the Bronze subscription - I got the adsmanager 3.0.4 installed.

After some time, I have tried updating to 3.1.0 via joomla backend but got this error: Update: Could not open update site #52 "AdsManager Update XML", URL: www.joomprod.com/updatestream?id=4&dlid=...dummy=/extension.xml where mydownloadid has an actual and correct value.. what's wrong with this link?

Then tried the manual approach, but after logging into your website, I can only access the free version - why?

p.s. the link in your email does not work as well: www.joomprod.com/subscriptions?layout=default

Last edit: 11 years 4 months ago by vechos.

loic
Offline
Gold

11 years 4 months ago #12210 by loic

Replied by loic on topic AdsManager update from j3 backend does not work

Hello,

I see that your subscription is not enabled. I need to check with Thomas for that.

Once this matter is solved, We will come back to you.

Sorry for the disagrement.

Best regards.

tompap
Offline
Gold

11 years 4 months ago #12221 by tompap

Replied by tompap on topic AdsManager update from j3 backend does not work

Hello,

Your subscription was strangly no more present, I readded it. So now it's ok.
You can connect and download the latest version.

vechos
Topic Author
Offline
Bronze

11 years 4 months ago #12237 by vechos

Replied by vechos on topic AdsManager update from j3 backend does not work

Hi,

Thanks - now my subscription seems ok. However there are two remaining issues:
#1 upgrade from joomla v3.4.2 does not work: the same error "Could not open update site #52..."
#2 installing bronze package (into both clean joomla site or the one with older component version installed) manually causes error 500. Actually any (frontend/backend) url to adsmanager component now causes this error

Any ideas?

loic
Offline
Gold

11 years 4 months ago #12246 by loic

Replied by loic on topic AdsManager update from j3 backend does not work

Hello,

Do you have an error message in the log file of your server ?

I installed the bronze version recently and I didn't have any error.

Best regards.

vechos
Topic Author
Offline
Bronze

11 years 4 months ago #12251 by vechos

Replied by vechos on topic AdsManager update from j3 backend does not work

Hi,

I have just tried installing bronze type component on clean joomla installation - no templates, no data, no custom configuration.

After installation got error 500 anyway. Error log on server says:

[Wed Jul 01 19:22:28 2015] [error] [client XXX] (104)Connection reset by peer: FastCGI: comm with server "/usr/local/fastcgi/cgi-bin/php-cgi" aborted: read failed, referer: http://xxx/administrator/index.php?option=com_installer
[Wed Jul 01 19:22:28 2015] [error] [client XXX] FastCGI: incomplete headers (0 bytes) received from server "/usr/local/fastcgi/cgi-bin/php-cgi", referer: http://xxx/administrator/index.php?option=com_installer

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