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Support Availability Because we must sleep sometimes

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AdsManager - End of life

It is with great regrets that we have chosen to end the developpement of Adsmanager and its other associated components.

AdsManager is born 10 years ago and, as of today, the number of new subscriptions and downloads have fallen and we cannot maintain the component anymore.

All active subscribers will be able to continue enjoying support until the end of their subscription.

The components will be free and no support will be provided anymore for the other users.

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[RESOLVED] Login

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10 years 10 months ago - 10 years 10 months ago #17386 by mattjack
[RESOLVED] Login was created by mattjack
I have had a few customers tell me that they cannot login over the phone or tablet, I tried it and the same thing happens. What can I do to fix this? Also when I click on my logo in the header it takes me to the login page, how can I change this?
Last edit: 10 years 10 months ago by loic.
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10 years 10 months ago #17392 by loic
Replied by loic on topic Login
Hello,

I need to make a fex test.

You are using AdsManager with AdsClarity ? Which version of the component and the template are you using ?

Best regards.
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10 years 10 months ago #17394 by mattjack
Replied by mattjack on topic Login
Both of them i guess, I paid for the gold version

Here's the url
traction1classifieds.com
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10 years 10 months ago #17411 by loic
Replied by loic on topic Login
Hello,

I don't have any problem with my phone (A sony Xperia Z3), could you tell me if you have the error on the demo website ?

Best regards.
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10 years 10 months ago #17423 by mattjack
Replied by mattjack on topic Login
Well I do have a problem! I didn't come on here to make up a problem that don't exist... I can't login on my phone at all and I have a friend that did it right in front of me on a different phone and it keeps going back to the login page. I'm trying to get this site going and I can't if people can't login. Can you help me? I keep saying that I'm not a web guy and you give me answers that only a web guy would understand, I don't know where to find things in the index without being told where to go in the index or css. I've tried everything I know or where I know to look to fix this problem with the login with no result. I've said numerous times how much I appreciate all the help and I really do, but can you help me get this resolved please.
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10 years 10 months ago #17442 by loic
Replied by loic on topic Login
Hello,

I don't say that the issue doesn't exist, I just can't reproduce it. I send you an email with a screenshot from a phone. I was able to log without problem.

Could you give me the details of the process you have used to have the error ?

Best regards.
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