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[RESOLVED] EMAIL CONTACT ERROR

Nonosmb
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11 years 6 months ago - 11 years 6 months ago #10919 by Nonosmb

[RESOLVED] EMAIL CONTACT ERROR was created by Nonosmb

hi,

sorry for my english, is not my native language.

I found a problem with contact form on the ad. When you send a email to a user inside his ad, this email sent to his SPAM mail.
¿How can i solve this?

Thank you.

Last edit: 11 years 6 months ago by loic.

tompap
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11 years 6 months ago #10945 by tompap

Replied by tompap on topic EMAIL CONTACT ERROR

This is more about server configuration (email configuration).
and spam detector.

Check the subject of the mail and remove work like "ad"

Nonosmb
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11 years 6 months ago #10974 by Nonosmb

Replied by Nonosmb on topic EMAIL CONTACT ERROR

Sorry but i dont understand about you are referring. Can you explain it to me? i dont undestand very well your language and i dont understood what i have to do, sorry.

loic
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11 years 6 months ago #10981 by loic

Replied by loic on topic EMAIL CONTACT ERROR

Hello,

When you send an email to an ad provider by using the message form, the subject is automatically set in the subject field.

It is possible that some words in this field trigger the spam detector and send the mail in the spam box.

To be sure about that, you need to change the subject of the message in the message form and try to contact a provider.

Best regards.

Nonosmb
Topic Author
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11 years 6 months ago #11007 by Nonosmb

Replied by Nonosmb on topic EMAIL CONTACT ERROR

Hi, i changed the subject of the email inside the ad to contact whith provider. I had set that before the name of the ad that appears in the subject, appear the name of my web. I changed this, i deleted the name of my web of the subject but it still sending to the SPAM mailbox. This is the code:

<div class="span12">
<div class="control-group">
<label class="control-label" for="title"><?php echo JText::_('Asunto'); ?></label>
<div class="controls">
<input class='adsmanager_required' id='title' type='text' name='title' maxlength='50' value='<?php echo JText::_('HazTruequing-').htmlspecialchars(@$this->content->ad_headline); ?>' />
</div>

Here is set the name of my web but it is not the problem because whithout it still the problem. What can i do?

Thank you very much for your support, excuse me for my english

loic
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11 years 6 months ago #11032 by loic

Replied by loic on topic EMAIL CONTACT ERROR

Hello,

Every mailbox provider use different filter that can send the mails in SPAM.

Did you try to send the same email to the same address by using your personnal mailbox ?

If the mail go in the spambox once more, then maybe some text inside the mail make it looks like spam.

If not, then, there may be a problem with AdsManager.

Best regards.

Moderators: perry

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