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Accueil / forum / Support / AdsManager Support / [RESOLVED] Categories images are not being saved

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  1. forum
  3. Support
  5. AdsManager Support
  7. [RESOLVED] Categories images are not being saved

[RESOLVED] Categories images are not being saved

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10 years 6 months ago - 10 years 6 months ago #19569 by hadia9683
[RESOLVED] Categories images are not being saved was created by hadia9683
Hi,

We just updated the template, and after updating adsclarity template we noticed that if we save any image for a category its not being saved.
No error message appearing but after save no image
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Last edit: 10 years 6 months ago by loic.
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10 years 6 months ago #19589 by loic
Replied by loic on topic Categories images are not being saved
Hello,

I've made a test on the demo website and the image are correctly updated in the categories.
Did you check the folder's right ?

Best regards.
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10 years 6 months ago #19590 by hadia9683
Replied by hadia9683 on topic Categories images are not being saved
I did not change any thing , it was working before. I just update adsclarity template after that its not working
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10 years 6 months ago #19610 by loic
Replied by loic on topic Categories images are not being saved
Could you describe me exactly how you do it ?

Best regards.
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10 years 6 months ago #19616 by hadia9683
Replied by hadia9683 on topic Categories images are not being saved
Before updating the template, I was using images for each categories like below

1) Go to Component> Ads Manager
2) Go to categories
3) Select any category and browse the image
4) Save the category, image saved

After updating the template
1) download the template from ads clarity website
2) Installed the template
3) Go to Component> Ads Manager
4) Go to categories
5) Select any category and browse the image
6) Save the category, Category saved
7) No image associated with category after saving it
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10 years 6 months ago #19625 by loic
Replied by loic on topic Categories images are not being saved
Hello,

Can you send a FTP + admin account at support @ juloa.com (remove the spaces) ?
I wish to take a look at the code.

Best regards.
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The following user(s) said Thank You: hadia9683
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  7. [RESOLVED] Categories images are not being saved
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