Troubleshooting for the current version

Search in support tickets

#991 – Quickstart_3_2_14.zip

Posted in ‘Support’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 29 November 2021 13:29 CET
Greeny
Joomla! version : 3.10.3
PHP version : 7
AdsManager version : pro

Não consigo instalar Quickstart_3_2_14

Custom Fields

Joomla Version 3.10.3
PHP Version 7
Product AdsManager
Product Version Pro
Monday, 29 November 2021 14:11 CET
loic
Hello,

to install the quickstart, upload it on your server, in the folder your URL will read and unzip it.

After that, create a new database on your server and note the host, database name, username and user password for that database.

Finally go to the url of your website and follow the installation steps.

Best regards.
 
Monday, 29 November 2021 15:18 CET
Greeny
Olá outra vez,

Não se qual de que url fala? Pode ser mais especifico?
Monday, 29 November 2021 15:22 CET
loic
Hello again,

The url of your website is the domain name.

that domain name will allow the browser to read a specific folder on your server.

The archive need to be unziped there.

Best regards.
 
Tuesday, 30 November 2021 09:39 CET
Greeny
Bom dia,

Será que existe uma maneira mais simples de instalar o ficheiro?

Se não, explica muito bem como devo fazer, sou novo nestas andanças e não estou a conseguir fazer...

Melhores cumprimentos
Tuesday, 30 November 2021 13:36 CET
loic
Hello,

Could you tell me what you don't understand ?

Best regards.
 
Wednesday, 01 December 2021 15:32 CET
Greeny
Bom dia,

Já tentei de tudo e não consigo, ou há algum problema com a aplicação ou eu sou muito burro, vejo me obrigado a pedir a devolução do valor despendido.

Melhores cumprimentos
Wednesday, 01 December 2021 18:01 CET
loic
Hello,

I contacted the manager about a refund.

Still, you didn't tell me which step give you difficulties.

Could you give me more details about what you did ?

Best regards.
 

Please rate this ticket

Help us improve our support services by rating this ticket from one to five stars, according to how much you are satisfied from the handling of this ticket, one being not satisfied and five being very satisfied.