Search in support tickets

#773 – Automatic email send before ad expiration

Posted in ‘Support’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Saturday, 27 June 2020 19:15 CEST
apapaioannou@gmail.com
Joomla! version :
PHP version :
AdsManager version :

Something is going wrong with email notification before ad is expired. [*]
Could you please expalin the steps of setup to configure and control this process?

For example i have i want to send to user automaticaly an email 5 days before its ad
is expired. This mail is not send it by the system.

Regards
Custom Fields
Joomla Version
3.9.18
PHP Version
7.2.25
Product
AdsManager
Product Version
3.1.27
Tuesday, 30 June 2020 14:55 CEST
loic
Hello,

In the configuration of AdsManager, check the 'Cron Type' setting in the General tab.

If you don't know how to set a Linux Crontask, you need to set it to 'OnUserRequest'.

With that setting, each time a user goes on an adsmanager page, a check will be done and the expiration email will be triggered.

If no one goes to your website, it will not work (If you are in a developpement environment for example).

Best regards.
 

Please rate this ticket

Help us improve our support services by rating this ticket from one to five stars, according to how much you are satisfied from the handling of this ticket, one being not satisfied and five being very satisfied.