Troubleshooting for the current version

Search in support tickets

#272 – Resize Picture

Posted in ‘Support’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 02 April 2018 17:27 CEST
ghada
Joomla! version :
PHP version :
AdsManager version :

Hello
How can I resize the images in the adsmanager
That the user can upload 3000px or more in the width and resize the picture
so it will be less than I uploaded it ?

Custom Fields

Joomla Version 3.8.3
PHP Version 5
Product AdsManager
Product Version 3.1.11
Tuesday, 03 April 2018 07:15 CEST
loic
Hello,

The image configuration can be found in the configuration of AdsManager.

You can limit the width and height of the image uploaded here.

If you choose a max size of 600x600 px, then even if the user upload a big image, it will be recreated by the component after upload and resized automatically.

The image kept by the website, will be the resized one.

Best regards
 
Saturday, 07 April 2018 13:49 CEST
ghada
Hello
I didnt find that the pictures resized , it just show it as 600x600 px
please check this link :
https://orodesouq.com/ads/326-%D9%81%D9%88%D9%84%D9%8A%D8%B3%D8%AA%D8%B1/263-32651562.html

The picture 1500x1125px !!!
why ??

also if my user try to upload a picture from mobile it will not work , cuz the size is very large
as you know the users now using mobile , and take photo to upload , he cant use a desktop to resize then upload
if that he will not use my website to ads on it !!!
Monday, 09 April 2018 16:38 CEST
loic
Hello,

Did you set the images max size in the configuration ?

Could you send a screenshot of the images setting from the configuration of AdsManager ?

Best regards.
 
Wednesday, 16 May 2018 11:59 CEST
ghada
Dear Sir,
This is the configuration :
https://orodesouq.com/images/ads.jpg

this picture I upload it in one of my ads :
https://orodesouq.com/images/orod.jpg
it is : 231.57 KB

but in the ads page :
https://goo.gl/iAVVyp
its is 465 KB !!!!

Why ?!
Wednesday, 16 May 2018 16:43 CEST
loic
Hello,

When you upload the image with adsManager, the image will be recreated to fit the limit you've set in the configuration.

In the case of the image you gave me, it has a size of 960 x 960, so it will not be resized BUT, it will still be recreated by the component.

The size is more important because the recreation process set the quality to the maximum, so if the image isn't set to maximum quality the size may became bigger.

Best regards.
 
Thursday, 17 May 2018 15:50 CEST
ghada
Hello
What is your opinion for that ??
what is the best size that I have to choose ???


Regards
Thursday, 17 May 2018 18:09 CEST
loic
Hello,

You can try to upload png image if you upload the images yourself.

Other than than, there is no other solution than customize the code to lower the image quality.

Best regards.
 

Please rate this ticket

Help us improve our support services by rating this ticket from one to five stars, according to how much you are satisfied from the handling of this ticket, one being not satisfied and five being very satisfied.