Troubleshooting for the current version

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#240 – blank pdf and arabic invoicing

Posted in ‘Support’
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Wednesday, 14 February 2018 11:13 CET
ghada
Hello,

There is a problem with the arabic language send by email after payement.
it shows "????"

Custom Fields

Joomla Version Joomla! 3.8.3 Stable
PHP Version 5.5.38
Product Invoicing
Product Version Adsmanager 3.1.11
Wednesday, 14 February 2018 14:28 CET
loic
Hello,

We are currently working to change the pdf generator of Invoicing.
The current one only support latin languages.

Best regards.
 
Saturday, 24 February 2018 18:46 CET
ghada
Hello,
can you provide a solution for this problem; because we need to have this option (invocing pdf)
Monday, 26 February 2018 09:03 CET
loic
Hello,

We are working on that issue, it will be available soon.

sorry for the inconvenience.

best regards.
 
Monday, 26 February 2018 13:08 CET
ghada
thank you alot
but can you tell me when it will be available ?
estimate time
Tuesday, 27 February 2018 12:53 CET
loic
Hello,

I will try to push the dev team to make it available in the next two weeks.

It is a rough estimate.

Best regards.
 
Thursday, 08 March 2018 11:18 CET
ghada
Hello
Any news ???
Friday, 09 March 2018 08:18 CET
loic
Hello,

Yes, We are currently working on a solution.

There is a lot of code that need to be rewritten.

Sorry for the inconvenience.

Best regards.
 
Tuesday, 20 March 2018 09:49 CET
ghada
Hello ,
what is the news??
when I can expect an answer ??
Tuesday, 20 March 2018 11:40 CET
loic
We need to change the plugin.

the one we are using cannot be upgraded to work with non latin languages.

Sorry for the inconvenience, we are currently replacing the old plugin.

Best regards.
 
Wednesday, 21 March 2018 12:32 CET
ghada
dose you finished it ??
so shall I install the new one
Wednesday, 21 March 2018 16:41 CET
loic
Hello,

It is a developpment that take time and need to be tested properly before releasing.

sorry about the time it takes but we cannot rush that dev.

Best regards.
 
Thursday, 22 March 2018 13:08 CET
ghada
Please tell me when can we expect to finished it ??
Thursday, 22 March 2018 15:40 CET
loic
Hello,

the dev team just told me that they will not have the time until the end of April.

Best regards.
 
Monday, 02 April 2018 17:22 CEST
ghada
Hello
Is that mean that it will end with the end of April??
Tuesday, 03 April 2018 07:13 CEST
loic
Hello,

That mean that we will switch the pdf libraries at the end of April.
I don't have a more accurate schedule for now.

Best regards.
 
Saturday, 28 April 2018 14:04 CEST
ghada
Hello sir,
We are in 28th of April
any new news??
Monday, 30 April 2018 08:33 CEST
loic
Hello,

Sorry it is still in dev.

Best regards.
 
Tuesday, 01 May 2018 10:00 CEST
ghada
Hello
How much time it need ??
Please confirm , cuz I stopped my website until it fixed
I just want to know the time

Regards
Saturday, 05 May 2018 09:12 CEST
ghada
Hello ,
Any news ????
Monday, 07 May 2018 11:37 CEST
ghada
Hello ,

I didnt get any response from you
please let me know when I can get the new update ?!
Sunday, 13 May 2018 10:53 CEST
ghada
??????
Monday, 14 May 2018 14:55 CEST
loic
Hello,

Sorry about the lack of answer, I asked the manager about that and the dev team still hasn't the time to fix that.

The task is in the to do list and need to be done.

Best regards.
 
Wednesday, 16 May 2018 11:49 CEST
ghada
Hello

Can you please tell me when can you fixed it ?!
Sunday, 03 June 2018 14:48 CEST
ghada
Hello
its very long time and the problem not fixed !!!
please note that its a bug , not a modification !!
Wednesday, 13 June 2018 14:34 CEST
ghada
Helloooooooooooo
Why you ignore my ticket ????
Wednesday, 13 June 2018 14:39 CEST
loic
Hello,

We don't ignore your ticket don't worry.

I have just no news from the dev team so I cannot give you new informations for that support.

I will contact the dev team again but they have a full schedule, and some late dev keep them from doing that dev.

Sorry about that.

Best regards.
 

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