#234 – AdsManager -lost names/values whilst loading a cascading field

Posted in ‘Support’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Thursday, 01 February 2018 20:33 CET

Chattelsit

Joomla! version :
PHP version :
AdsManager version :

I have recently updated Joomla 3.8.4 today. The update was reported as successful.
Whilst loading entries into a cascading field linked to another parent field, suddenly ALL the nmaes/values i have laoded just diappear and the name in Parent Field disappears too! I have had to reload from a last backup twice today, and this has just happened for the 3rd time.
In myPHP settings I have set 'max_input_vars to 20000.

Is joomla 3.8.4 unstable, or do I have a nother problem?

Custom Fields

Joomla Version	3.8.4
PHP Version	7.1.9
Product	AdsManager
Product Version	latest

Friday, 02 February 2018 13:36 CET

Chattelsit

I have found someone who had the same problem as me on this support. Username 'LatvianApp'. He(?) recorded the problem as loading data in fields. Your answer was to create a 'new table' in your database and feed this in to the area in the fields 'use external database' .
How do you 'create a new table in your database' please? I don't understand this. Is it to do with phpmyadmin database? and how does AdsManager link to the new database?

Friday, 02 February 2018 15:41 CET

loic

Hello,

Yes, by database, we mean the phpmyadmin database of your website.

There you create a new table that will contain the different options title, value, parent.

In adsmanager, in the cascade field, you need to select the use external database option and simply fill the fields with the name of the table and the name of the different column.

Best regards.

Friday, 16 February 2018 12:47 CET

Chattelsit

Thank you. Using external database in PHP My Admin has resolved the issue! :-)

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.