Troubleshooting for the current version

#573 – mySQL error @1071 in line 76

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Friday, 05 April 2019 11:55 CEST
antomed
Joomla! version :
PHP version :
AdsManager version :

I have a problem with startup using quistart. The script ends on line 76 with "errno #1071 Specified key was too long; max key length is 767 bytes".
Please let me know how to go ahed.

Best regards,
Antonello
Custom Fields
Joomla Version
within quistart file
PHP Version
7.2.16
Product
AdsManager
Product Version
Quistart 3.2.3
Friday, 05 April 2019 13:30 CEST
loic
Hello,

The MySQL version on your server seems to be an old one.

Could you try to update it and retry the installation ?

Best regards.
 
Friday, 05 April 2019 13:41 CEST
antomed
Hello,

I can't update the mySQL ver because on server we have differents websites hosted.

Is there a solution without updating mySQL? I just tried to install Joomla 3 and goes well, the problem came from quistart.
Friday, 05 April 2019 13:52 CEST
loic
Hello,

The quickstart installation cannot be made then.

You can try to install each components, then the template, once its done, you can reproduce the configuration from the demo website.
demo.joomprod.com/adsclarity/administrator

You can log with the credentials, demo/demo

Best regards.
 
Friday, 05 April 2019 13:53 CEST
antomed
Ok thanks I'll try soon.
Monday, 08 April 2019 14:15 CEST
loic
Hello,

I let this ticket open in the meantime.

Best regards.
 
Friday, 12 April 2019 22:35 CEST
antomed
I solved only upgrading the mySQL version.

Thanks
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