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#725 – Do not send mails when change status from pending to paid

Posted in ‘Support’
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Thursday, 27 February 2020 12:55 CET
pat01
Hello

I have two ads categories. One for free ads and one for paid ads.

If an user places an ad into the "free" category, he and administrator receive a "new ad" email. Both emails do come from Adsmanager.

If an user places and ad in "pay" category, he and administrator receive "new ad" email as well. But this time emails do come from Invoicing component.

Everything fine so far.

If administrator opens Invoicing componente and change status of invoice from "pending" to "paid", the ad gets passed from Invoicing component to Adsmanager component. At this point, Adsmanager does send "new ad" email to user and to administrator. This is wrong, because these emails haven been sent already by Invoice component.

How can I stop sending "new ad" email if in Invoicing status is changed? Disabling "new ad" email is no solution, because then these emails are not sent for free ads.

Thanks.

Best regards
Custom Fields
Joomla Version
3.9.15
PHP Version
7.2
Product
Invoicing
Product Version
latest
Friday, 28 February 2020 07:45 CET
loic
Hello,

That's an issue we didn't see. I need to check the code before answering you.

I will make some test and come back to you quickly.

Best regards.
 
Wednesday, 12 August 2020 09:00 CEST
pat01
Hello

Did you find any solution yet?

Thanks.

Best regards
Tuesday, 18 August 2020 14:34 CEST
loic
Hello,

Sorry about the late reply, I was on vacation the two last weeks.

I check that right now.

Best regards.
 
Tuesday, 18 August 2020 15:37 CEST
loic
Hello,

I have a question about the process you describe.

For a paid ads.

The user pay the invoice at the end of the new ad process.

Why do you need to pass the ad from pending to paid at that moment ?

Normally, once an ad is paid, the invoice is automatically set to paid, you don't need to do anything and the plugin will automatically publish the ad.

Did you enable the plugin Invoicing Adsmanager Generator Plugin ?

Anyway, regarding the double 'new ad' email, if the ad is just added and not published, the user does not receive anything other than an email describing the invoice.

Once the invoice is paid, the user will receive two emails, one for the new ad and one for the accepted payment.

Best regards.
 
Tuesday, 18 August 2020 15:52 CEST
loic
Hello,

Forget my last answer, I received another 'new ad' email 20 minutes after adding my ads.

I will add a ticket to the to do list and forward it to the dev team.

Best regards.
 

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