Troubleshooting for the current version

#593 – Large file Upload issue

Posted in ‘Support’
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Tuesday, 30 April 2019 05:10 CEST
cyberspeed
Joomla! version : 3.9.5
PHP version : 7.2.7
AdsManager version : 3.2.3

When I upload 4mb files or larger, the bottoms are not finished processing. Below is a link to the latest example:
https://www.orbitracing.com/cars-for-sale/2-cars-for-sale/76-1975-porsche-911-carrera

If I lower the size of the image being uploaded, it uploads fine.
Custom Fields
Joomla Version
3.9.5
PHP Version
7.2.7
Product
AdsManager
Product Version
Adsmanager 3.2.3
Tuesday, 30 April 2019 13:07 CEST
loic
Hello,

The only solution, short of enhancing your server, is to reduce the size of the image in the configuration of adsmanager, image tab.

Best regards.
 
Tuesday, 30 April 2019 15:53 CEST
cyberspeed
Which setting is preventing it? I am able to process a lot larger files in other programs such as JCE and other gallery programs. This is the only program I am having issues with and I haven't had this issue before.
Friday, 03 May 2019 10:34 CEST
loic
Hello,

We are working on a solution for AdsManager, the plugin we are using to upload the image is the cause of that issue.

I gave you a temporary solution.

Best regards.
 
Saturday, 04 May 2019 05:39 CEST
cyberspeed
Yes, you did give me a temporary solution.
Thank You for continuing to work on it!
Monday, 06 May 2019 12:54 CEST
loic
You're welcome, I keep you updated on that subject.

Best regards.
 

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