Troubleshooting for the current version

#571 – Problem with map and field view

Posted in ‘Support’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 04 April 2019 16:00 CEST
panta7
Hello,
I have problem with the gmap field, I can't find the address and it doesn't show on frontend.
And I have a problem rendering the field editing in the backend.
See the attachments, please. Thanks

How can i fix?


Joomla! version : 3.9.4
PHP version : 7.2.16
AdsManager version : 3.2.3
Custom Fields
Joomla Version
3.9.4
PHP Version
7.2.16
Product
AdsManager
Product Version
3.2.3
Attachment
Friday, 05 April 2019 09:28 CEST
loic
Hello,

For the map, you don't have a valid API key, you need to have one in the API Key field in the edition of the gmap field.

For the error in the field edition, go to the plugin page in the adsmanager component and try to remove the userfield component.

Best regards.
 
Friday, 05 April 2019 09:44 CEST
panta7
Yes, It works, but only in backend I can see the map, not in frontend.
I can't see the youtube video in frontend to, see here, please:
https://www.yougarda.com/it/hotel-sul-lago-di-garda/garni-del-gardoncino-lago-di-garda
Friday, 05 April 2019 19:20 CEST
panta7
Solved, it was a problem with my cookie banner block.
Monday, 08 April 2019 14:17 CEST
loic
Hello,

Ok, I close the ticket.

Best regards.
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.